“Andrea Mitchell of Seniors Concierge is a life saver and offers a service that Mum and I really needed.  My mum left her decision to move into a retirement village rather late and had lost a lot of ability to deal with her 62 years of stuff, it seemed huge. Andrea had a solution for everything Mum wanted donated or given to organisations. She was so easy to work alongside, kept things moving and got the job done, all in a caring respectful way.  

I highly recommend engaging Seniors Concierge to help with these life changing moves”.

Maree (March 2022) 

“We recently had to move my nearly 90 year old father out of the large family home of nearly 60 years . My mother had gone into hospital care and my father wanted to be with her as quickly as possible. Myself and my sister live out of Auckland. So it was a daunting task to prepare the house for sale and move him with neither of us on-hand to do everything that had to be done. The work included sorting through furniture packing and sending it around the country to family, packing up what Dad wanted to move into his new place. Disposing of unwanted furniture and accumulated “stuff”. Then cleaning the house and tidying the section. Organising movers, co-ordinating the move on the day, cleaning and unpacking at my father’s new house.

The real estate agent recommended Andrea Mitchell as a personal concierge to help with everything that had to be done. Andrea was a life-saver for us. We really couldn’t have done it without her. She cleaned and “dressed” the house for sale, resulting in my dad achieving a good price for his home. She organised and co-ordinated movers, disposal of unwanted furniture and household paraphernalia, cleaning, unpacking, even the hanging of his artwork in his new home. Nothing was broken.

Even after his move she assisted him with sorting and organising his new home. No request was too much trouble. She was able to put us in contact with all the people we needed to have my father’s new place painted and carpeted.

She was kind and gentle with my dad as this was a very difficult time for him. Her communication is excellent. She was non-judgmental and listened to what our father wanted and was very patient with his many requests. She coped better than my sister and I did when he changed the possession dates on us.

She was professional, reliable and dealt with everything quickly and efficiently. She was thorough and caught anything that we had overlooked.

I highly recommend her services and very much appreciate all she did for us”.

Fiona H (Aug 2021)

“For anyone moving house and requiring assistance, I could not recommend Seniors Concierge enough. We have just been through the process of moving our father from our family home of 65 years into a smaller retirement unit. Andrea co-ordinated it all perfectly and was extremely understanding and appreciative of the impact of the upheaval for our father. Andrea went above and beyond to ensure everything was perfect. The care taken and the consideration shown was fantastic. Should we have to make any other moves, we will definitely be calling Personal Concierge”.

K. Heares (July 2021)

“When you realise that your mother is no longer coping looking after herself, and your father, things need to move very quickly. Apart from the legal, medical and finding the right place for them to live there were the practical aspects of moving them. I was recommended Andrea and she took my urgency on board. She did everything to help me make it happen as soon as possible without it affecting my parents at all. Andrea is such a caring person and extremely well organised. She helped me in a time that was very emotional. Andrea made the impossible happen and I’m very grateful to her. The moving men were fantastic too and very considerate.

Thanks once again Andrea.

I have already recommended you to all my friends”.

S.Holt (May 2021)

“We would like to thank you for your amazing service and communication at all times with Mums big move. This has made Mums move go a lot smoother than she thought it would and was delighted when she came home to her new apartment and everything was unpacked and even her bed made.

We would have no hesitation in using you service again or recommending you to other people”.

R.Denning (April 2021)

“I am writing to express my sincere thanks for all your hard work that you recently undertook for me when my sister entered into Ryman Retirement Village at Greenlane. I am so grateful that we employed you and I hate to think how it would have been if we hadn’t undertaken this!

You took all the worries out of my hands and I can’t express my gratitude enough. From the first phone call you set my mind at rest. You clearly set out all that you could undertake to make Ann’s transition to the village easy for all concerned. Nothing was a bother to you and I appreciated how you took time to answer my many phone calls and texts. You always replied so quickly and any fears I had were quickly allayed!

You took on the worry of hiring moving vans and movers and suggesting packaging and then oversaw every part of the removal from her old home to her new apartment with such expertise and experience.

Part of your contract was to come before removal day to look at what was being moved (which was an excellent idea) as you could see the things that were precious to Ann. You ensured that many of these items were carried by you in your car and thus they were treated with such care. Not a thing was broken in the shift!

Nothing was too much trouble for you and with your experience little things that I worried about eg items in the deep freeze and fridge were nothing to you! You ensured that there were containers for all items and I didn’t have to run around getting extra chilli bins! Your suggestion to make sure that Ann didn’t come to the new apartment until everything was in place was just fabulous! When we did arrive, it was to find that you had put away all that was possible from everything in the kitchen to the bed being put up and made. It was like Ann had been in the apartment for many weeks! With new furniture still to come, you ensured that unpacked boxes were out of the way so Ann would not trip over them. Your help, several days later, to oversee this new furniture being put into its correct place in the apartment was just wonderful. I did not have the worry of finding out how to go about getting it into Ryman. You then ensured that all packaging was taken away.

It was such a such a wise move to employ your services and I have no hesitation in recommending you to anyone who wants to take the stress out of moving!

Thanks you again for all your wonderful help, patience and reassurance that all would be well. And it was!!”

C. Strang (April 2021)

“I can thoroughly recommend the attention to detail and personal service received in the recent move from my home to a retirement village. The new apartment was ready set to go when I walked in at the end of the transfer. Thanks to such a great team. People using this company will be as satisfied
as I have been”.

D. Maskery (Nov 2020)

“Andrea played an integral role when we shifted an elderly relative .Whatever needed to be done Andrea was there to take charge as we all live out of town. Her help and suggestions were invaluable. She organised the entire process - from organising the moving company, to disposing of items no longer required and to the seamless transition to our aunt’s new home. Thanks so much. We couldn’t have done it without you!”

G. Winks (Aug 2020)

“Recently I had to move house but had no time to do it! Andrea was fantastic every step of the way she took complete control but kept me up to date all the way through, I will definately be using the professional concierge company when the need arises in the future”.

T. Simms